Hyundai Exter long term review, 23,000km report – Introduction

In the end, no matter how well a car is engineered or how smartly it is priced, it’s the market that passes the final judgement. The customer is the ultimate arbiter. And our market is littered with examples of good cars that should have done better. The Hyundai Exter, it seems, is quietly joining that list. Spending a few weeks with our long-term Exter has left me a little perplexed. It’s a well-rounded package in nearly every respect, yet it doesn’t sell in the numbers it should. In contrast, the Tata Punch, which the Exter beats in several key areas, outsells it by a healthy margin.

In fact, it emerged as the bestselling car in the country for several months. Yes, the Punch has a more upright, squared-off stance that gives it a mini-Tata Harrier look, and there’s no denying its presence. The Exter, in contrast, is a bit more funk than brute, with split headlamps, a busy grille, and lots of design elements fighting for attention. But still, it’s far from unattractive. If anything, it’s distinct and modern and stands out in a sea of safe, conservative shapes.

But the real story of the Exter begins once you get inside. First impressions matter, and while the cabin is well-laid-out and logically arranged, the all-black interior, with its shiny surfaces and hard plastics, does rob it of a sense of airiness and premiumness. It’s not bad per se, just rather dull. Lighter cabin tones, even as an option, would go a long way in making the interior feel more inviting.

That said, the build quality is solid, and there’s good attention to detail in terms of fit and finish. What I particularly appreciate is the smart use of space. Storage is generous, and the wireless charging pad is one of the best I’ve used – it snugly fits my large iPhone 16 Pro Max without fuss. There’s even a thoughtful slot to route the cable cleanly in case you’re not wireless charging. A bit of a disappointment, though, is the very ordinary audio system, which lacks the clarity or ‘punch’ of rivals like the Punch.

Audio system delivers average sound quality.

But where the Exter genuinely comes into its own is out on the road. This is a car that thrives in the city, and the more I drive it, the more I appreciate just how easy it is to live with. The 1.2-litre, 4-cylinder naturally aspirated petrol engine won’t win any drag races, but it’s smooth, refined and delivers its power in a linear, predictable manner. You don’t need to keep wringing it out to get moving briskly in traffic, and that’s exactly what you want in a city runabout.

Our long termer comes equipped with an AMT (automated manual transmission), and while I’m usually a bit sceptical about these clutchless manuals, the Exter’s unit is surprisingly good. Sure, there’s still that tell-tale pause between gearshifts, especially at low speeds. But it’s smoother and less jerky than in other AMTs I’ve driven. Hyundai has clearly worked hard on the calibration here, and it shows. Most of the time, it just does its job quietly in the background – exactly what you want from an urban automatic.

AMT calibration is one of the best.

The ride quality is another high point. There’s a certain tautness to the way the Exter goes over bumps – it doesn’t feel soft or wallowy like some of its rivals. In fact, there’s a bit of a ‘big car’ feel to the way it handles rough patches. And yet, it’s never uncomfortable. It soaks up potholes with a mature, composed feel, and that adds to your confidence when navigating Mumbai’s unpredictable roads. The steering also deserves a mention – it’s light, accurate and makes parking in tight spaces a breeze. But it doesn’t go numb at higher speeds either, which is encouraging when you do get the chance to stretch its legs.

Speaking of which, I’m keen to take the Exter on a longer run. While it’s clearly built with urban use in mind, I suspect it might surprise me on the highway. Sure, you won’t be munching miles at triple-digit speeds in this, but with its decent ride comfort and a willing engine, it should do the job just fine.

Well-thought-out cabin has good storage spaces.

As I settle in for the next few weeks with the Exter, I’m genuinely looking forward to seeing how it fits into my daily life – and beyond. It’s already winning me over with its practicality, ease of use, and calm and composed character. And I can’t help but feel that more people need to give this car a second look. It may not shout for attention, but it quietly gets the job done – and sometimes, that’s exactly what makes a car a keeper.

Also see:

Mercedes EQS SUV 450 long term review, 1,200km report

Maruti Swift long term review, 9,000km report