How to Cancel Subscriptions on MTN South Africa: A Comprehensive Guide

How to Cancel Subscriptions on MTN South Africa: A Comprehensive Guide

In today’s fast-paced world, we all have various subscriptions for different services that we sign up for. These can be for entertainment, streaming services, or even for mobile phone services. MTN South Africa is one of the leading mobile network providers in South Africa and offers its customers a range of services that they can subscribe to.

However, there may come a time when you want to cancel these subscriptions. This guide will provide a comprehensive overview of how to cancel subscriptions on MTN South Africa.

Understanding MTN Subscriptions

MTN South Africa offers its customers a range of services that they can subscribe to, including data bundles, call packages, and SMS bundles. When you sign up for these services, you are automatically enrolled in a monthly recurring subscription. These subscriptions renew automatically every month, unless you cancel them.

How to View Your Current MTN Subscriptions

Before you can cancel your MTN subscriptions, it’s important to know what subscriptions you are currently enrolled in. Here’s how to view your current MTN subscriptions:

  1. Dial *136# from your MTN line
  2. Select “My Services”
  3. Select “My Subscriptions”
  4. A list of your active subscriptions will be displayed

How to Cancel MTN Subscriptions

There are several ways to cancel your MTN subscriptions, depending on the type of subscription you have. Here’s a breakdown of how to cancel each type of subscription:

Data Bundles

  1. Dial *136# from your MTN line
  2. Select “Data Services”
  3. Select “Cancel Data Bundle”
  4. Follow the prompts to cancel your data bundle subscription

Call Packages

  1. Dial *136# from your MTN line
  2. Select “Call Services”
  3. Select “Cancel Call Package”
  4. Follow the prompts to cancel your call package subscription

SMS Bundles

  1. Dial *136# from your MTN line
  2. Select “SMS Services”
  3. Select “Cancel SMS Bundle”
  4. Follow the prompts to cancel your SMS bundle subscription

How to Cancel Subscriptions Through the MTN App

You can also cancel your MTN subscriptions through the MTN app. Here’s how:

  1. Download and install the MTN app
  2. Log in to your account
  3. Go to “My Services”
  4. Go to “My Subscriptions”
  5. Select the subscription you want to cancel
  6. Follow the prompts to cancel your subscription

How to Cancel Subscriptions Online

You can also cancel your MTN subscriptions online through the MTN website. Here’s how:

  1. Go to the MTN website
  2. Log in to your account
  3. Go to “My Services”
  4. Go to “My Subscriptions”
  5. Select the subscription you want to cancel
  6. Follow the prompts to cancel your subscription

Conclusion

Cancelling your MTN subscriptions is easy and can be done through a variety of channels, including dialing a code, using the MTN app, or logging in to the MTN website. By following the steps outlined in this guide, you can successfully cancel your MTN subscriptions.

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